Feed

Improve Communication with Your Readers

Posted in Writing

Calling all publishers, editors, journalists and freelance writers. Give your copy a boost. Turn your articles into living pieces that spark measurable debate, get closer to your readers and engage their mind and soul – we’re talking revolution.

As it was in the beginning

Publishers have for many years relied on letters to get feedback from their readers and although email has opened up this method of communication it is still time consuming and difficult to process with only a fraction of the received correspondence ever being used.

As well as being an overhead for the publisher, to most people it is an unrewarding medium in terms of the amount of effort required and response received, just consider the number of letters that go unpublished and unread.

As it is now

The Internet has brought new channels of communication and created opportunities that allow us to challenge traditional methods. The Internet is now a mature technology, no longer the preserve of technical geeks but a technology that has been embraced by a global population, young and old allowing us now to re-evaluate the way things are done. Newspapers, trade journals, periodicals and ezines now have the opportunity to change the mental process.

Readers like to have the opportunity to comment and traditionally they may have composed a letter or send an email or write a comment. Emails make communication easier but it still takes time to craft an email and time for the majority, is what they haven’t got.

The letters page, or a list of comments, although interesting, are often only a snapshot of views, or an endless unmanaged list of comments; a well crafted and well written letter on any given subject may hold the view of the majority, or the minority, but due to its free text form it is difficult, or near impossible, to measure.

As it should be

Now consider the advantages of linking articles to online surveys where as a publisher you will have the ability to obtain valuable readership feedback in a form that can be easily measured. Just as important as you communicating with the readership is providing the readership with an effective channel to communicate with you; one where they know it will count.

Want an instant snapshot of opinion? Did they like what they read? Did the sentiments expressed in the article have the support of the audience or do the readers have a different view?

Now it is easy

Historically surveys would have taken considerable effort to design and publish and altogether was a process too long winded and often reserved only for the niche and bigger topics.

However, using sites like www.surveygalaxy.com surveys and questionnaires can be created and published via the Internet by anyone who has a pulse. Professional looking surveys and questionnaires created in minutes that make the perfect compliment to articles that prompt opinion and debate.

The advantage over letters, e-mails and comments are that all the feedback is properly managed and measured and sites like Survey Galaxy will provide you with a real time poll that you can either keep to yourself or share with your readers.

It can be complimentary

Linking articles to online surveys will not only extend the life of the article but will involve your readers in the discussion and in a way where that they know that their opinion will be counted.

You think they would rather send an email? – not a problem – just include the facility within the survey and get the best of both worlds.

It’s low cost, fast and easy to do; it will not only empower and engage the reader but will establish a valuable communication channel that will provide you with measurable feedback and give you the opportunity to promote other related articles.

Take the opportunity to register your view of this article here:- Readership Feedback Survey

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